Time & Location
Jul 13, 2023, 8:30 AM – 11:00 AM CDT
Renaissance Bloomington, 5500 American Blvd W, Bloomington, MN 55437
About the Event
Come join HSMAI for their Annual Minne-Market Education Event. Hear from industry expert Craig, Carbonniere, participate in an interactive activity with fellow attendees and listen to a marketing expert panel discussion. Coffee and light pastries will be provided.
Discussion Topics Include:
☑️ Google Search Generative Experience
☑️ Optimizing Customer Journeys for Hotels
☑️ Personalization in Hospitality
☑️ Multi-Search: Image and Video Optimization
☑️ Importance of Omnichannel Experiences
☑️ Leveraging AI for Hoteliers in the Digital Age
☑️ Tools for Running a Competitive Audit of Digital Presence
Featured Speaker: Craig Carbonniere
Craig Carbonniere is Senior Director of Sales for Milestone Inc and a Certified Hospitality Digital Marketer (CHDM). With executive-level experience in hotel operations, revenue management, sales, and marketing, he implements holistic programs to achieve revenue growth and return on investment (ROI) for clients. Before becoming an award-winning supplier, he spent ten years managing various hospitality disciplines for The Walt Disney Company, Interstate Hotels & Resorts, and Grand Pacific Resorts.
Craig is an accomplished speaker who regularly facilitates in-person and virtual educational sessions for California Hotel & Lodging Association (CH&LA), Asian American Hotel Owners Association (AAHOA), and California State Polytechnic University, Pomona.
Craig also serves as Vice President of Marketing on the Board of Directors for Hospitality Sales & Marketing Association International (HSMAI) in Los Angeles and San Diego. He was recognized in 2020 as one of the HSMAI Top 25 Extraordinary Minds in Sales, Marketing, and Revenue Optimization.
Registration & Networking
Introduction & HSMAI Announcements